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#424967 04/30/19 03:04 PM
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Just wanted to say Thanks to Steve at the Filling Station. As always, he (and the Filling Station) are always looking to aid not only their customers but also VCCA members. Definitely one of our Premiere vendors and source of support. Thanks Steve. Always backs up his product(s).

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I actually got to pick up an order at TFS and was impressed with their operation. Be a fun place to hang out on a Saturday morning but quite the drive for me so I'm usually a ship-to customer so was really nice to see the brick and mortar store. Jealous of those who live close!

JYD I did have Eagle Point circled on an actual paper map but between hitting a couple vendors out that way while avoiding actual rush hour Portland traffic and the family wanting to drive the coast, I ran out of time and exceeded my allotment of "car stuff" on our road trip.


1938 Canadian Pontiac Business Coupe (aka a 1938 Chevy Coupe with Pontiac shaped front sheet metal - almost all Chevy!)
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I was looking forward to seeing you. Too bad that you missed visiting the local "Junkyard Dog Country".

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From my experience the JYD yard was well worth seeing though I believe there isnt quite as much to see these days, last I heard the boneyard had all but been emptied and diesel dan has found a new home.
Tony


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I did learn that I'll be back that way again. The road trip/vacation is more than paid for with savings from shipping and not paying duties on parts. We pay double the sticker price plus dollar exchange on most things so it would make sense to plan an annual shopping trip for just random stuff around the house, not to mention the car parts...
The big fear with visiting JYD is coming home with another project!


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Quote
last I heard the boneyard had all but been emptied and diesel dan has found a new home

Nope.........my boneyard is far from emptied. Some of the goodies in the boneyard have gone away, including a 1929 Chevrolet roadster last week, but there is still a ton of stuff in the boneyard and just about all of the items (1929-32 and 1969) are available.

Yes, "Diesel Dan" did go away on eBay many years ago since I was no longer using him.

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Just found a discrepancy with the order I picked up and literally within 5 minutes of emailing them, The Filling Station sent me shipping notification that the missing piece was in the mail. Great customer service!


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Stopped in to The Filling Station in 2011 and picked up a few items. Felt very welcome and they helped me with what I needed. Better than another place I stopped.


1946 Chevy 3100 1/2 Ton Pickup Purchased 11/18/17 Sold 9/20
1948 Chevy Fleetmaster Coupe, Purchased 6/20/2010
1965 Chevy ll 350 3-speed Saginaw Hurst Floor Shifter 3.08 Rear End

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Steve knows most of what he has in stock and which models it will fit without looking at a book or computer and is pleasant to talk to.
Tony


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Steve from TFS here. Thanks for the kind comments gents! We appreciate YOU and the VCCA! Standing by when you are ready for more parts! :)

Kind regards, Steve

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I'm in the UK and have tried to source parts from TFS that would be delivered to a friend in Kansas City, for a relative to bring them back to the UK for me, saving considerably on international postal charges. Sadly the items I tried to order aren't in stock, they would need to be ordered by TFS and would take at least 3 to 4 weeks before being available, if their supplier has stock of course. That timescale would probably mean the parts would land in Kansas City after my pal leaves for home. I've suggested the TFS website should indicate whether an item is stocked, or would need to be ordered, that way buyers would know exactly where they stand. It's so disappointing to order something only to be told we haven't got it, we've got to order it! I could of course pay the postal charges, but that would result in me paying around four times the cost of the item just for the postage. Also the internal (US) postal charges on the items I ordered were estimated at $10, despite the biggest part of the order being cancelled because it wasn't in stock, the postal charges came to $11, go figure!

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Steve from TFS here. It is not possible for a small company like ours to stock every item that we offer. Some items only sell once or twice per year and others may not sell at all during a year. We try very hard to stock popular items but supply chain issues have continued to be a frustrating part of daily life. Inbound shipments continue to be slower than we would prefer. While we cannot show on hand quantities online, we do notify customers promptly when any order is not complete - just as you were notified. We try to work within your timelines, but we refuse to promise something we cannot guarantee. We rely on our suppliers to have things in stock, delivery services to get them to us promptly and hope that nature doesn't stand in the way. I regret that this situation did not work out as you had hoped.

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Originally Posted by swk1
Steve from TFS here. It is not possible for a small company like ours to stock every item that we offer. Some items only sell once or twice per year and others may not sell at all during a year. We try very hard to stock popular items but supply chain issues have continued to be a frustrating part of daily life. Inbound shipments continue to be slower than we would prefer. While we cannot show on hand quantities online, we do notify customers promptly when any order is not complete - just as you were notified. We try to work within your timelines, but we refuse to promise something we cannot guarantee. We rely on our suppliers to have things in stock, delivery services to get them to us promptly and hope that nature doesn't stand in the way. I regret that this situation did not work out as you had hoped.

You say that you RELY on your suppliers to have stuff in stock, as a new customer reading all the glowing reports and a personal recommendation that's what I expected from TFS, I was relying on you being able to supply from stock. As they say, you live and learn.
Do you consider my suggestion of noting that certain items need to be ordered in to fulfil an order would help?

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The specific item we did not have in stock is an item we have sold only two this year. One on Feb. 3rd and one on July 8th (three days before your order). Our normal stocking level is one, so it has now been ordered and due here in about one week. What we don't know (and why we can't promise your order to be filled by a certain date) is whether the supplier will have it on the shelf; when they will ship the order to us; whether there will be delays in shipping; or if the package might be damaged on the way to us. For these reasons, we always use a 3-4 week lead time when customers ask how long an item will take. Many times it turns out to be less, but we would rather give a worse case scenario and if it is a shorter lead time, so much the better. Since your order was time sensitive, we did not feel comfortable telling you we could get it to your friend on time. Steve

Last edited by swk1; 07/13/22 04:18 PM.
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Steve, thanks for the response. Should the item I wanted be available in a week, or slightly over, would you be willing to let me know if it does come in via my account with you? I'll double check my pal's schedule but might still have time to order and get it sorted if it does arrive quickly.

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Roddabaz,
Tell the rest of us what the item is. If Steve can't supply it within your timeline, maybe someone else has it laying around and could get it to your friend in time for him to bring it to you. Just a thought.

Mike


ml.russell1936@gmail.com

Many miles of happy motoring
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Originally Posted by 35Mike
Roddabaz,
Tell the rest of us what the item is. If Steve can't supply it within your timeline, maybe someone else has it laying around and could get it to your friend in time for him to bring it to you. Just a thought.

Mike

Good idea Mike, thanks. Although I'd already ordered a similar item from Autoparts Obsolete as recommended by someone else here, theirs didn't come with a replacement spring, so I'd ordered the TFS item that does provide the spring @ $24.95 for the KIT

CHEVROLET 1937-1947 3-SPEED GEARSHIFT REPAIR KIT part number SA-276

I searched for a window regulator repair kit but sadly TFS only do that for trucks, so I couldn't order anything. Further investigation of the broken window winder indicates that the whole mechanism is shot, hence I need everything to enable the window to wind down, the gubbins behind the door panel, and the winder itself. It's the driver side window, but my car is RHD so would be the passenger side for you guys.

The other item was a 1939 passenger car licence light lens glass, part number GR-85, the gasket GR-85G was in stock - see attached images.

Thanks for the constructive ideas.

Attached Images
sa-276.jpg gr-85.jpg
Last edited by Roddabaz; 07/14/22 03:32 AM.

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